Whitepapers

This paper explores the subject of culture in terms of what it is and, equally importantly, what it is not.

Most companies are keenly aware of the liabilities involved in hiring. But recent news about the EEOC's plans for increased scrutiny of hiring-related claims means that companies need to be even more diligent. Ensure your hiring processes are free from bias and directly related to the jobs being filled. Are you at risk?

Vision is more than the inspiration of a visionary leader; it also is the details of execution that create clear direction and understanding. The objective of the Visioneering™ process is to ensure that the vision is thoroughly discussed and understood in the same way by the company’s leaders. Articulating a company’s vision is hard work, but not nearly as hard as implementing it.

Companies spend millions of dollars every year on marketing and advertising campaigns.  But most companies don't take the time to clearly articulate the meaning they intend to create in people of their company, let alone ensure their processes and people understand that intended meaning and are aligned to create it.  Here, we describe the process of defining and creating a memorable customer experience.

This white paper discusses what you should expect in an assessment provider with respect to areas such as assessment objectivity, validity, results and support. The paper also provides a checklist for companies that are in the process of selecting a hiring assessment provider. The checklist contains targeted questions for potential vendors on topics such as technical competence, contextual performance, and candidate experience. If your company is in the market for hiring assessments, this paper can help you get the answers you need to make a quality decision.

Discover the mechanism through which too many companies fail as they try to grow. "Wobble" is the all-too-frequent result of a complex process of choices that leaders make when they attempt to scale their businesses. This white paper describes wobble and its inputs and shows how it manifested in a storied company that went from concept, to wild success, to wobble, to failure. Read on so you can take action to avoid wobble in your company.

So many strategic planning processes result in well-thought and worthy goals that in hindsight are never reached. Other companies disguise operational planning for strategy, and it is no surprise why they end up stagnating, or worse, from one year to the next. The key to effective strategy is no secret, nor is it simple to execute. Garnering results from strategy requires an effective model and the discipline of working it.