Retail

Case Studies

Revamped Hiring Processes Net $35M in Savings over Five Years

As part of an enterprise-wide strategy to become a “cult brand,” a large restaurant chain scrutinized its hiring processes. The restaurant sought to reduce restaurant employee turnover, which exceeded industry averages, and focus new hiring on identifying employees with the characteristics that fit the company culture and who would perform at high levels and deliver consistently superior customer service.   

This case study details how Corvirtus worked with this 1,000+ unit restaurant company to revamp its hiring processes. Over five years, the company dramatically reduced its turnover, gained significant market prominence and saved an estimated $35M a year.

Blog Posts

Happy Companies: Truth or Fiction?

Building successful companies typically has less to do with knowing what’s right than it does with being clear and consistent in the choices that you already know are right.

Creating a Remarkable Work Environment for Your People

High quality employees will not work in a low quality environment. Learn how to satisfy employee expectations through employee experience drivers of providing Clear Direction, fostering a Sense of Community and giving your people the License to Succeed.

Reputation is the Shadow of Character

While a company’s reputation weighs heavily on the choices people make about where they shop and work, it is the company’s values, as manifested in the experiences it provides, that determine whether they will be loyal and advocate on behalf of the company.

Whitepapers

Ten Considerations for Selecting the Right Hiring Assessment Provider

This white paper discusses what you should expect in an assessment provider with respect to areas such as assessment objectivity, validity, results, and support. The paper also provides a checklist for companies that are in the process of selecting a hiring assessment provider. The checklist contains targeted questions for potential vendors on topics such as technical competence, contextual performance, and candidate experience. If your company is in the market for hiring assessments, this paper can help you get the answers you need to make a quality decision.

Wobbling to Mediocrity and Failure

Wobbling to Mediocrity and Failure

Discover the mechanism through which too many companies fail as they try to grow. "Wobble" is the all-too-frequent result of a complex process of choices that leaders make when they attempt to scale their businesses. This white paper describes wobble and its inputs and shows how it manifested in a storied company that went from concept, to wild success, to wobble, to failure. Read on so you can take action to avoid wobble in your company.