Restaurants
Creating Positive Employee Experience Pays Off
Successful organizations know how to execute a memorable customer experience. However, great customer experiences don’t just happen as a result of great products and spot-on pricing; it is your people who deliver your brand. Because your employees are so essential to your success, wise organizations focus on the experiences they create for their people and strive to build employee pride and loyalty.
Quick Service Restaurant Demonstrates the Value of Hiring Assessments in Six-Month Pilot Study
Read this case study to see how Corvirtus helped a 300+ unit quick service restaurant company organize a carefully constructed pilot study to validate the use of hiring assessments for managers and hourly employees.
Revamped Hiring Processes Net $35M in Savings over Five Years
As part of an enterprise-wide strategy to become a “cult brand,” a large restaurant chain scrutinized its hiring processes. The restaurant sought to reduce restaurant employee turnover, which exceeded industry averages, and focus new hiring on identifying employees with the characteristics that fit the company culture and who would perform at high levels and deliver consistently superior customer service.
This case study details how Corvirtus worked with this 1,000+ unit restaurant company to revamp its hiring processes. Over five years, the company dramatically reduced its turnover, gained significant market prominence and saved an estimated $35M a year.
May Newsletter
Here we come NRA 2012! Corvirtus is excited to be exhibiting at the National Restaurant Association’s 2012 show. You'll find us in Booth 5859 in the special technology section. Drop by to learn about new offerings, participate in our Community Giving Program or meet with one of our consultants. Also, we are excited to share some recent research conducted for a major restaurant chain, showing that the use of online applications significantly increased applicant numbers for front-of-house and back-of-house positions.
March Newsletter
Corvirtus is excited to announce Dr. Leanne Buehler, our Director of Experience Solutions, as a featured speaker at HR.com's Quality of Hire conference in late March. Dr. Buehler will discuss how to identify candidates who best fit with company culture. Also, don't forget to check out our newest management assessment: the People Promoter Index.
February Newsletter
Check out our recent upgrades to Hiring Tracker 3.0. Also, see how Corvirtus worked with UMB to develop customized hiring measures that would help guide the selection process and identify candidates who would fit with UMB’s customer-focused culture.
Do You Know "Why?"
We are loyal to a company (either as an employee or a customer) when it is able to clearly communicate and deliver upon a compelling sense of purpose. Learn more about how answering the question of why can create powerful emotional connections with key stakeholders.
The Heart of Connecting
Why does connecting with people matter? Life is about relationships, with the best of our relationships contributing to our sense of being valued. Learn how this idea can directly impact your company and your customers.
Four Key Advantages to Using Structured Interviews
Explore the benefits of using structured interviews in hiring.
Ten Considerations for Selecting the Right Hiring Assessment Provider
This white paper discusses
what you should expect in an assessment provider with respect to areas such as assessment objectivity,
validity, results and support. The paper also provides a checklist for companies that are in the process of selecting a hiring assessment provider. The checklist contains targeted questions for potential
vendors on topics such as technical competence, contextual performance, and
candidate experience. If your company is in the market for hiring assessments, this paper can help you get the answers you need to make a quality decision.
Wobbling to Mediocrity and Failure
Discover the mechanism through which too many companies fail as they try to grow. "Wobble" is the all-too-frequent result of a complex process of choices that leaders make when they attempt to scale their businesses. This white paper describes wobble and its inputs and shows how it manifested in a storied company that went from concept, to wild success, to wobble, to failure. Read on so you can take action to avoid wobble in your company.
Crafting Effective Strategy
So many strategic planning processes result in well-thought and worthy goals that in hindsight are never reached. Other companies disguise operational planning for strategy, and it is no surprise why they end up stagnating, or worse, from one year to the next. The key to effective strategy is no secret, nor is it simple to execute. Garnering results from strategy requires an effective model and the discipline of working it.
Engaging and Retaining Exceptional Employees
Leanne Buehler, PhD and Chris Arreola, Vice President of Training at Bonefish Grill, discuss best practices and insight into engaging employees in ways that drive company performance and results.