Facebook is notorious for having a unique culture that drives innovation. One way they do this is through strong alignment between their culture and talent management processes.more
People promoters earn genuine respect and appreciation by putting the needs of their followers front and center. They set the example, remain upbeat and positive, show real concern for others and provide clear direction.more
The best employees do far more than simply satisfy your customers, they look for opportunities to delight them. These hospitality-intense employees have what we call Brand Ambassadorship.
Personality tests can help a company pick winners, but companies should avoid using a test just because a competitor is using it. Companies should strive to find the right tool for the job.more
We have all heard the phrase, “people don’t quit their jobs, they quit their bosses,” and it is a very true statement. However, it is also true that employees quit their teammates.more
Hiring temporary employees is on the rise because of the great flexibility it offers organizations. Although these assignments may be short-term, it is still important to give careful attention to hiring temporary employees that fit your culture and values.more
In the workplace, candidates are assessed based on particular performance standards, but our research team hypothesizes that these measureable criteria change over time as people progress within a company.more
Can we trust our instinct to make effective hiring decisions? Dr. Leanne Buehler discusses the importance of avoiding confirmation bias when evaluating prospective candidates and highlights the proper steps to identify the right person for a job.more
Dr. Tom DeCotiis, co-founder of Corvirtus, stresses the importance of performing proper background checks on potential vendors. As proven by an experience reported in an article by Time Magazine, it is well worth the time and money.
According to the U.S. Department of Labor, it costs a company one third of a new hire's annual salary to replace an employee. How can organizations ensure that current employees stay to avoid this cost? Dr. Bobby Baker stresses the importance of using employee selection systems and tools properly and consistently.more
Employee loyalty is dropping around the world. So what’s an employer to do? Dr. Leanne Buehler discusses three priority areas of improvement to ensure employees are able to thrive and deliver a consistent customer experience.more
In defining the Corvirtus Difference, Dr. Bobby Baker discusses five Brand Ambassadorship attributes to identify people who possess the heart of service.more
To achieve excellence, organizations should consider utilizing TopBox metrics, an approach used to measure stakeholder experiences.
Immediacy of satisfaction is only one benefit that brick and mortar retailers can claim over online competitors. The other, should they choose to develop it, is their ability to connect.more
Dr. Buehler reflects on the things for which she is thankful, including being an industrial and organizational psychologist.more
Dr. Buehler gives 7 tips to implementing a candidate-friendly and administrator-friendly online hiring system for your hourly workforce.more
Hiring people who perform to expectations, fit with your culture and stay long enough to make an impact and generate a decent ROI requires a disciplined and focused approach to staffing. In this area, Corvirtus benefits from the same advice we give our clients.more
Dr. Tom DeCotiis, co-founder of Corvirtus, describes how both nature (hiring) and nurture (training) are critical components to successful outcomes for the individual and the businesses to which they contribute.more
You can hire the most qualified people in the world, but unless you provide them with a supportive environment for them to perform, you will be destined to waste their, and your company's, potential.more
Carefully considering these three pilot characteristics will elevate your pilot from one that feels like common sense to one that provides you with the information you need to make the most effective decisions.more