Blog

We all know that there are standard procedures and steps when it comes to onboarding a new employee. What you may not know, however, is that the process extends beyond HR-focused initiatives. Learn what steps you may be missing when bringing new hires on board.

We all know that turnover costs money. But that’s not the only reason for focusing on the retention of high performing employees.

Thirty years in business can teach a lot of lessons. While most of the lessons are important, if not memorable, only a few verge on being what I would call “rules of the road.” Here are some ideas that may provoke the development of your own rules to succeed by.

We are loyal to a company (either as an employee or a customer) when it is able to clearly communicate and deliver upon a compelling sense of purpose. Learn more about how answering the question of why can create powerful emotional connections with key stakeholders.

Why does connecting with people matter? Life is about relationships, with the best of our relationships contributing to our sense of being valued. Learn how this idea can directly impact your company and your customers. 

Understand why traditional approaches to hiring are simply not enough in a world that is becoming increasingly competitive not only for employees, but for customers as well.

Values-based Leadership – Earning the loyalty of committed and enthusiastic followers and molding them into a high-performance team by using core values to think, speak and act in their interest.

As an increasing number of Millennials enter the work force, organizations need to reconsider their polices and management style to best leverage this generation’s unique strengths and talents. 

Behind every decision is the ability to execute it, which is far more important and complex than the decision itself.

People promoters earn genuine respect and appreciation by putting the needs of their followers front and center. They set the example, remain upbeat and positive, show real concern for others and provide clear direction.

If you asked your employees and your customers to describe good service, would they tell you the same thing? Often there is a gap between customer experiences and employee perceptions. What can organizations do to lessen this gap?

Employee engagement greatly impacts the quality of customer experience. Learn how the Pulse8 measures this concept in its entirety.

Building successful companies has less to do with knowing what’s right than it does with clearly and consistently choosing what you know is right.

While a company’s reputation weighs heavily on the choices people make about where they shop and work, it is the company’s values, as manifested in the experiences it provides, that determine whether they will be loyal and advocate on behalf of the company.

The best things in life are not things, but memories of great experiences. So how can your company create a remarkable customer experience?

We are living in a world of uncertainty and change. How should organizations be thinking differently about their talent to ensure they stay relevant in this ever-changing business landscape?

Understanding the perspectives of your stakeholders and articulating a vision are keys to balancing stakeholder experiences.

Does your company struggle to create and support innovation?  Learn how to engage your workforce in order to achieve an innovative culture.

Hiring temporary employees is on the rise because of the great flexibility it offers organizations. Although these assignments may be short-term, it is still important to give careful attention to hiring temporary employees that fit your culture and values.

Dr. Tom DeCotiis, co-founder of Corvirtus, stresses the importance of performing proper background checks on potential vendors.  As proven by an experience reported in an article by Time Magazine, it is well worth the time and money.