From the Blog

The Culture of Ned

by James Ringler

What does wedding cake have to do with culture? Much more than you think! I’m getting married this summer and a wedding means cake and, as it turns out, there is more than one style of wedding cake. In fact, there are apparently a lot of decisions that must be made - a lot of “big decisions” according to my fiancée. Consequently, a two hour meeting was scheduled for us to meet with a pastry chef. To my surprise, I had a beyond enjoyable experience on that day and I came to know it as, "The Culture of Ned." Read on to find out how Chef Ned created a culture that makes even the most skeptical groom a die-hard cake fan!

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You Have the Right People – Now What?

by James Ringler

You work hard to hire the right people. You have best-in-class hiring assessments, your team always thoroughly interviews and vets candidates through application reviews and background and reference checks – your hiring process is the whole enchilada. But why isn’t turnover lower? Why isn’t the intended customer experience being delivered 100% of the time? Why aren’t profits steadily increasing?

 

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Designing an Intentional Culture

by Tom DeCotiis

Every company has a culture; the question is whether it is the one its leaders intended. Many leaders allow their company’s culture to evolve organically with little to no intervention. That is simply not a good idea given the consequences and availability of tools that will help them design their intended culture – one that better supports and sustains enterprise success. We believe that there are five core dimensions of cultural beliefs that must be addressed in order to design an intentional culture, including what the enterprise wants to acheive and how they will acheive it. 

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